1. DEFINING ELEMENTS
Within the meaning of this Document, the terms and expressions below have the following meanings:

Buyer: any natural or legal person who places an order on the website www.seniledecauciuc.com.
Seller: The Company CTH Parts SRL, legal person of Romanian nationality, with registered office in Bucuresti , Str. Preciziei 32, Trade Register Registration Number J22/2390/2018 and tax identification number RO39853909
Website: www.seniledecauciuc.com domain and its subdomains
Goods and services: any product or service mentioned in the order and which is to be delivered by the Seller to the Buyer, following the conclusion of the contract.
Contract: a distance contract concluded between the Seller and the Buyer, providing for the supply of goods or services.
Order: an electronic document sent through the website and by means of which the Buyer informs the Seller about his or her intention to purchase goods or services on the website.
Order confirmation: automatic notification, informative in nature, issued electronically, which the Buyer receives after placement of an Order Online.
Content: all the information presented in a text or graphic format on the website or sent by e-mail communication from the Seller. The content includes: images, texts, graphics, symbols, web graphics, scripts, programs, and other data.
Document: these Terms and Conditions.

2. CONTRACTUAL TERMS
By placing an order on the website, the Buyer agrees with the means of communication the Seller uses to carry out its trade operations, namely by telephone or e-mail.

The order confirmation, which the Buyer receives electronically after having placed an order online, is only informative in nature and does not represent the acceptance of the Order by the Seller, nor does it signify the conclusion of the Contract.

The placement of an Order on the website implies the complete acceptance by the Buyer of the Contract provisions.

The Contract is concluded when the Seller issues the tax invoice and notifies the Buyer by SMS or e-mail of the shipment of the goods and services ordered. The conclusion of the Contract is not conditional on a subsequent communication from the Buyer.

In certain situations, justified by a lack of stock, the Seller reserves the right to modify the quantity of the goods in the Order. The Seller shall notify the Buyer of this change at the e-mail address mentioned in the Order.

The Orders, for which the Buyer has chosen the Payment Order option, have a 7-day validity after the date of issue of the Order Confirmation. If, after these 7 days, the Buyer has not fully paid the Order, it is considered cancelled and the Seller no longer has the obligation to honour it, even if he has issued the tax invoice.

This Document, as well as all information made available by the Seller on the website, form the basis of the Contract. This shall be accompanied by the Certificate of Warranty issued by the Seller.

3. ONLINE SALE POLICY
The prices of goods and services displayed on the website, in the listing pages and in the product details pages, are expressed in RON, gross of VAT.

All the information about the goods and services displayed on the website is indicative and does not imply the contractual liability of the Seller. Included here are photos, graphics, attached files, observations, ratings, multimedia presentations etc.

After 30 days from the placement of the Order, the Seller will send the Buyer by e-mail a survey regarding the Order placed online. The Seller reserves the right to display on the website the data provided by the Buyer in the survey, but undertakes not to display confidential or personal data and undertakes to use such data only for the purpose of informing other possible Buyers with regard to the characteristics of the goods and services.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The name, logo, and Content of the website are under the exclusive ownership of the Seller. The Buyer is not allowed to copy, use or distribute the content of the website without the written consent of the owner.
The e-mail address, specified on the website, at which anyone can report possible infringements of the copyright is office@cthparts.ro.

5. ORDER
The Buyer may place orders through the Website, adding goods and/or services in the shopping basket and clicking on the Finalise Order button, after having filled in the order form. An order is considered finalised only after the Order Confirmation has been generated. The simple addition of goods and services in the shopping basket is not equivalent to an order being finalised. Moreover, completion of an order does not mark the conclusion of the contract, only the acceptance by the Buyer of all Contractual provisions.

The Buyer is responsible for the correct completion of the data in the Order. By finalising the Order, the Buyer consents that the data sent in the Order are accurate. The Seller reserves the right not to honour Orders containing inaccurate or incomplete data.

If, within 14 days from delivery, the Buyer, natural person, wishes to return the goods ordered, this is possible by paying the shipping charge and without no explanation from his part, only on the condition that the goods are still new. A good (rubber track, roller, sprocket, metallic idler etc.) is considered new until it is fitted on the machinery. After fitting, returning of the good is possible only under the conditions presented in the Warranty Certificate, or if the good has manufacturing defects and has been accepted for warranty following an examination carried out by the representative of the manufacturer. The equivalent value of the new goods returned shall be paid by the Seller in the bank account of the Buyer within 14 days from the date of the acceptance of the goods at the Seller’s head office.

If an order cannot be honoured (lack of stock), the Seller undertakes to notify the Buyer by e-mail of the lack of stock and to return the equivalent value of the goods paid in advance by the Buyer within 7 days from the date of the notification.

6. CONFIDENTIALITY
By accessing the website, the buyer declares that they agree to the processing of personal data and that they have been informed, that they enjoy the rights provided by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

The Seller guarantees, under the conditions laid down by the law, to preserve the confidentiality of the Buyer’s personal data and his right to the protection of privacy.

The information provided by the Buyer to the Seller shall remain under the ownership of the Seller and shall be used by the Seller in the relationships with business partners only for the purpose of fulfilling the contractual obligations.

7. ADVERTISING
When creating an account on the website, the Buyer has the option to choose if he or she wishes to receive the Newsletter from the Seller. The Buyer may change this option at any time by contacting the Seller. Unsubscribing from the Newsletter can be done by accessing the link intended for this purpose present in every Newsletter.

8. WARRANTY
All the products sold on the website are new, they come from sources authorised by every manufacturer, and benefit from warranty conditions in accordance with the legislation in force and with the commercial policy of manufacturers.

After placing an Order, the Buyer will receive a warranty certificate containing all the details about how to ensure the warranty. The Seller shall make available the warranty certificate to the Buyer, in paper form, at the time of delivery of Goods to his or her address or, at the request of the Buyer, in electronic form, by e-mail at the address in the Order or another address specified by the Buyer.

If a defect shall be observed on a Good bought from the website, the Buyer shall inform the Seller about the situation. The Seller has the obligation to ship, at its own expense, the defective goods and to reply to the Buyer within 15 days from the date when the Seller became aware of the lack of conformity.

9. DEADLINES AND PENALTIES
When goods in the Order are in the local stock of the Seller, the normal delivery time at the address of the Buyer is one or two business days for county capital localities, three or four business days for secondary localities, and it may be extended up to a week in exceptional circumstances. If the delivery time cannot be met, the Seller has the obligation to notify the Buyer in the shortest possible time of the new delivery time.

If the Buyer exceeds the contractual deadline for the payment, he or she is obliged to pay a penalty of 0.5% per day on the amount outstanding.

If the Order does not contain complete and accurate invoice or delivery details, the delivery time of the Order starts from the moment the Buyer provides the Seller with the accurate or missing information.

For Orders paid by Payment Order, the delivery time is calculated starting from the day the equivalent value of the goods and services ordered appears in the Seller’s account.

10. INVOICING - PAYMENTS
The prices of goods and services are the ones displayed on the website for each product. The final cost of the Order includes the value of the goods and services ordered and, where applicable, the cost of delivery at the address specified by the Buyer.

Payment of the Order may be made on delivery to the courier or by Payment Order before delivery. The Buyer may choose between one of these payment methods before finalising an Order.

The payment term depends on the payment method chosen by the Buyer. Post paid Orders shall be paid on delivery and Orders paid by Payment Order shall be paid before shipment by the Seller, but no later than 7 days after the date of issue of the Order. The Seller reserves the right not to honour Orders paid after the 7-day period from date of issue.

The Seller shall issue to the Buyer an invoice for the Goods and Services delivered and has the obligation to send to the Buyer the invoice for the Order, electronically, at the e-mail address mentioned by the Buyer in the Order.

11. DELIVERY

The Seller shall ensure the proper packaging of the goods and transmission of the accompanying documents (tax invoice, warranty certificate, delivery documents) on a durable medium.

The Seller shall deliver the goods only within Romania, in the area covered by the carrier.

Shipment is made on the risk of the customer. The Order is considered delivered upon handing over to the carrier. CTH Parts SRL cannot take responsibility for delays, losses or damages caused by the carrier.

The Buyer has the obligation to check the goods and services at the time of delivery and to accept them only if these meet the specifications in the Order. The lack of conformity may be found only at the moment of delivery of goods, in the presence of the courier company representative, and shall be considered only after the Courier has concluded a lack of conformity Report.

In case of a lack of conformity at delivery, the Seller has the obligation to bring the goods into conformity within the legal deadline and at its own expense.

12. RIGHT OF WITHDRAWAL
In accordance with the provisions of the Government Emergency Ordinance no. 34/2014 on the rights of consumers under contracts concluded with professionals, and amending and supplementing some legislative acts, the buyer, a natural person, benefits from a 14 day-period to withdraw from the Contract, without having to justify the withdrawal decision and incurring only the direct costs related to the return of products. This right does not apply to Buyers, legal persons.

The Seller has the obligation to repay all amounts received as payment from the Buyer, including, where applicable, the costs of delivery, without undue delay and no later than 14 days after the date of the notification regarding the withdrawal decision of the Buyer from the Contract.

13. LIABILITY
The Seller shall not be held liable in any way for direct or indirect damages caused to the Buyer, following non-compliance of the Seller with its obligations in the Order and for damages resulting from using the Goods and Services after delivery.

The Seller shall be accountable to the Buyer exclusively up to the maximum amount received from the Buyer for acquiring the good.

14. UNDERPRICE AND OTHER DISPLAY ERRORS
The Seller shall endeavour to display the prices, stocks and characteristics of goods presented on the website as accurately and as completely as possible. However, in certain exceptional circumstances, for technical reasons, the prices and/or characteristics displayed may be erroneous. The Seller reserves the right to cancel any Order that contains underpriced Goods with erroneous characteristics and/or which are not in stock. The Seller undertakes to notify the Buyer of the error in the shortest possible time from its finding.

15. CHANGES
The Seller reserves the right to change the provisions of this Document at any time, the new provisions entering into force from the date of displaying on the website.

16. FORCE MAJEURE
Neither party shall be liable for the failure to perform its contractual obligations, if such a failure is caused by a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties, and which cannot be avoided.

17. APPLICABLE LAW - JURISDICTION
This Contract is governed by Romanian law. Any disputes that may arise between the company CTH Parts SRL and the Buyer shall be resolved amicably or, where a consensus cannot be reached, these shall be decided upon by the courts of competent jurisdiction in Iași.

18. FINAL PROVISIONS
The provisions of this Document shall be considered as wholly and unconditionally accepted by the Buyer on completion of an Order on the website.